What’s Going ON!?

Welcome again! I’ve made a few slight changes. mostly enabling plugins that have been lost over the changes from WP1.2 (That happened a while ago, just never enabled them on the last theme). But they’re all back. And I added a few new ones. I bet you can’t find them. 😛

Anyways, slept for 11 hours yesterday, from 11am to 10pm! Opps. I was totally going to go to Thrust too, but that didn’t happen. Oh well. 🙁

So as you can see I haven’t done anything else besides that all day. Work has been boring, as no one assigned me anything to do again. I’ve decided that I don’t enjoy working during the day. I feel bad about having my headphones on because then I can’t hear what anyone is saying. But I hate NOT having them on because it’s so quiet around here. Blah, it’s just annoying.

Please there’s a certian someone that I don’t really enjoy here during the day. There’s like 6 SAs, and I like 5 of them. Blah! So it’s easy enought to avoid that one person, but he just annoys me. Oh well.

I’d really like to know what’s going on at my apartment complex during the day…. Today I came out to my car and the whole trunk lid had clearly been writen on and then whipped off… And then I looked closer and the whole bonnet (I can’t think of the american word! DAMN YOU UK!) has clearly been written on and then whipped off as well. Stupid children.

They did leave a little area on the side where it says “Wash Me” but I’d like to know what else those stupid children wrote on there. Fuckers.

I really want to catch them and go scream at them sometime. I enjoy screaming at children. lol

Hmmm, not much else going on around here…. I can’t wait till friday.

I think I want to buy one of the new mini’s… but I’m not sure:

20″ LCD Apple Cinema Display

$652.05

NEW! Mac mini 1.42GHz G4 80GB HD + Super Drive + 512Ram

$680.12

Subtotal $1332.17

I was also thinking about the 23″ Cinema, but it’s twice the price of the 20″ one. So I don’t think I want that one. I’ll probably just hold off for a while. I don’t need it that badly. lol. Well, I don’t need it at all!

Grr. later

HelpDesk, How may I help you?!

I’m very annoyed right now with Mike at the helpdesk. I got an e-mail from him yesterday complaining about the fact that there’s always so many e-mails left when I get done at the end of the day. Well Lets start with YOU then… Where the problem lies.

He gets here at 5am. Spends the first 30-40 minutes of the day reading news sites, etc. Ok. Fine. I spend my fair share of time on personal sites too. However I do all my personal browsing at the END OF THE DAY. When I’ve already completed everything for the day, or I do it when I have down time (such as now). Then he spends another 30-40 minutes on the phone with his wife. During all this time, e-mails are coming in and there’s whatever e-mails he HASN’T yet opened from the day before sitting there.

Then once he FINIALLY gets around to starting his work. He opens up THREE, yes THREE! Outlooks. WHY anyone needs to open THREE copies of outlook when they all contain the SAME FREAKING E-MAIL is beyond me! Then he just starts with the top most e-mail and starts working from there. Now…

To explain how our e-mails are set up…. Anything that HASN’T been handled yet, and thus doesn’t have a ticket number is at the TOP of the inbox. Once something is handled and is given a ticket number, it gets categorized. Until last well All of these were put in numberical order, newest ones at the BOTTOM of the inbox. However they started the numbering over and now everything is kinda in the middle of the inbox.

The inbox for ICHELP has over 14,000!!! Yes, 14,000!!!!! E-mails! Dating to over a year ago! How many of these more then a month old are being worked on? Maybe 5-10 of them. Why keep 14,000 e-mails in the inbox when they could be seperated out into an archive? Thus meaning it wouldn’t take 10 minutes to scroll from the top of the inbox to the bottom?

Well acording to mike it’s because “What if someone replies to one of these old ones, it’d be hard to find the thread if it’s in an archived folder”… Now I’m not talking archived as in, Lets export all of these to TAPE and delete them. all I want to do is archive them to a different folder So that we only have the MOST RECENT and thus CURRENTLY WORKING ON e-mails to have to look at!

Because I REALLY DON’T CARE ABOUT “Page Freezed and log outs” Which hasn’t been touched since 7/2004!

Anyways. I think the best thing to do is to READ ALL THe NEW e-mail first. So that way you know what’s got the highest priority. If you just start at the top, then the chances of you getting to the bottom, where things that have already been handled are at, is very LOW. Thus meaning that things sit at the bottom of the inbox (MIND YOU URGENT THINGS) and never get replied to for days, or WEEKS at a time (Yes, I actaully watched something which was marked as “SUPER URGET” set there for 2 weeks before I finially just fucking did it!

This has caused me to miss deadlines before. Because the HD has to send out approval requests for everything that us as SA’s have to do… If they get the request to send a request, and don’t get around to it.. Then we can’t do it! Thus meaning we miss our deadlines.

Ok, so we’ve established that you should read all the e-mails first to prioritize. This never takes me more then 30 minutes to do. Then go back and start working on the most urgent of issues, as well as the ones where you just have to send an e-mail saying “This is done”.

Second problem is that he spends FOREVER on the phone. He can’t just say, “What’s your problem, here’s what I need to know” He feels he has to give EACH AND EVERY person that calls a personal history lesson in computers and how they work and “Back in my day things weren’t this complicated.” Believe me, as an SA I’ve had to sit through more then my fair share of his history lessons about how he ran a multi-million dollor corporation with one computer and how he programmed things to be effiecient and how he doesn’t feel we need something as complicated as we have to run our software. Blah blah blah.

HELLO, Things change! And if you really were SUCCESSFUL at running this multi-million dollar corporation then WHY THE HELL are you working as a HELP DESK person at like 50 years old?!

I spend on average 3-5 minutes on each phone call, he spends on average 20-30 minutes per CALL! Ben and I sat here one morning listening to him talk on the phone to a customer. it took all my energy to not burst out laughing. It was so hilarious!

So the real problem here is WHAT DOES THIS GUY DO ALL DAY! If Wells Fargo, or Dell, or some one else like that who runs HUGE HD’s had every employee like this guy, they’d have to have 10 MILLION TImES MORE pEOPLE Then they have now!

I’m so glad that my time on the HD is nearly over… All next week he’s on vacation, then the other guy is on vacation for pretty much the two weeks after that. Then I’m gone for a week… THEN! No more HD!… Though I get the feeling that I’ll still be working backup, which means that I’ll have to deal with people even more then i do now. How annoying!

In other non-complaining news… I got my 1gig of RAM today for my powerbook. I’m very excited and it’s running a 100x faster. It’s amazing what RAM can do for a computer. Now it’s not caching to the hard drive. 🙂 I’m still annoyed though because the external monitor still doesn’t work. I’m going to take it to the apple store this weekend… I also need to buy AppleCare for it, but I’m not sure I want to spend the $349 for it. Just seems a little over priced. But I’ll thikn about it. COuld come in handy, you never know.

I’m also thinkinga bout getting a mac desktop. The choices are a Mini (1.42Ghz) an iMac (2Ghz) or a Power Mac (Daul 2.5Ghz)… I kind of want to just buy the mini for now to start, and then upgrade to the PowerMac once the Intel ones come out. I’ll have to think about it more. But I really want a mac desktop so that I can get my current desktop to be working more on the mythtv project…

After I installed my RAM I went to Daphne’s and got greek food. It was SO YUMMY. From there I worked on my iTunes project a little. I think appleScript might be the way to go? Not sure yet… Perl is also a contender.

I was really sleepy about 8ish so I took a nap and ended up sleeping till 11. I meant to get up at 10 and go work out, but that clearly didn’t happen.

Working 12-10 tomorrow, and then 12-10 every day next week. Going to be one hella long week. Thankfully I’ve been taking 2 hours m-t off this week so only working 6 hour days.

Tomorrow after work I’m hitting the fair at 10 to whenever then home to sleep hard core. Saturday I’m not sure what exactly I’m doing yet. I’m on call again already. Blah

You know, I realized I went to all the work to put in Current Music to my posts, but I never use it… Even though I’m almost ALWAYS listening to music when I post… So today I did, and hopefully I will remember to do that more in the furture. 🙂

It was HOT here today, like upper 80’s. I heard it was 112 in Palm Springs today. Crazy shit. Supposed to hit 97 back home today. But it’s raining now. How I miss thunderstorms. It smelled like it was going to rain today when I came to work. But by that time it was already too cold to do anything good.

Ok, I think I’m done. Night all.

PS, one more thing: Welcome to my Method Studios guest… You guys do some cool work there, love the website as well. 🙂 I’ve also been seeing someone from United at LAX here every day, welcome to you as well! And just a blanket welcome to all the other people who are new, including the users from Principal.com, and the .mil/.gov people! 😀 Please don’t arrest me.

Feeling Stupid

I’ve been thinking lately, and I’m really starting to wonder if I really choose to go into the right thing… I mean, I enjoy my job and I like computers and I know a lot about them… But sometimes I just feel stupid.

Like this morning, I was trying to find out which routes this damn solaris box had and I couldn’t figure out the command to show the routes… Now in Windows it’s ‘route print’, in linux it’s just ‘route’. In solaris it’s ‘netstat -rn’. Now, I knew it was netstat with some stupid options, but I just didn’t know, and I felt stupid because I had to ask what they were. But there are lots of other littl things like that that I just feel stupid about. And I know that I’ll eventually learn them all but, I just feel like there’s so much that I don’t know yet and I SHOULD know it.

I wish I had a solaris box of my own to play with… Or, I guess I could download solaris now, can’t I? Have I complained recently about how much I HATE solaris anyways? It’s such a POS if you ask me. Sure it’s stable, but Linux will give you the same stability, with a hell of a lot better interface, and such. It’ really bugs me that the same command works differently between linux, solaris, bsd and even under apple…. Gah! Why can’t they just all be the same?

For instance, the route command, works differently for adding a route under all those OSes. It’s really annoying.

Blah. But I just don’t know what I’d do if I weren’t an IT guy.

Anyways…. I haven’t done shit today. I’m still learning VoIP and now I’m playing with netbackup. 🙂 Have I mentioned that I hate Veritas?

lol.

You want to know something else that I hate? Stupid little kids who don’t have to go to school all day any more. Because they have been keeping me up! ALL DAY! They yell and scream right outside my window, and they run all they make a mess all over! I want to just shoot them. I hate children!

I made italian sausage sandwhiches today for dinner… I went to the store and got “Hot” italian sausage… If you ask me, it didn’t taste hot at all. But I can still feel it in my tummy. It tasted good. Just not hot like I wanted it.

Our network here keeps going in and out… Blah! I hate that too, because then I have no one to chat with online.

Umm, and that’s about it.

Goodnight all.

Apple faces lesbian discrimination lawsuit

Apple has been sued by a former employee for alleged discrimination. Shaune Patterson says that she was wrongfully terminated from the company because she was a Lesbian. Formerly employed by Apple as a human resources compensation consultant, she has filed suite in the United States District Court for the Northern District of California in San Francisco. The amended complaint, filed on May 16, 2005, alleges that Shaune Patterson was suspended for one month and then subsequently wrongfully terminated from her position, after she complained that her white counterparts, who were junior to her, were making higher salaries than she was. Patterson alleges that the suspension came one day after she complained of racial discrimination.

Patterson has amended her complaint to include claims of sexual orientation and genetic characteristic discrimination. Prior to her one-month suspension, Patterson alleges that one of Apple’s managers wrote a memo describing her as a “rather obese-sized black lesbian.” According to Patterson’s attorney, Waukeen McCoy, “Apple discounted my client’s achievements, choosing to base the decision to discipline not on her performance, but rather on her size, race, and sexual orientation.” McCoy was the lead plaintiffs’ attorney in one of the largest U.S. History racial discrimination suit, Carroll v. Interstate Brands Corporation, which rendered a verdict for $133 million in August of 2000.

NAS not NOS!

I’ve decided I want to build my own NAS…. I mean WHO WOULDN’T want 800 Gig’s of RAID 5 hard drive space?

It’s pretty much means no chance of loosing data. After seeing andrew loose his twice in as many weeks. I dont want to do that.

I currently have an 80 gig and a 160 gig full of shit at home. It’s also be nice to use so that I can start running MythTV again. Currently I don’t have the room on my computer to store even an hour of TV. Blah. AND the best part is that I could backup my laptop daily to it.

I have found Project UDAT. That one will cost me about $1500 to build myself. Which could be fun. But there are a few parts that I would be nervous about building myself… “Drilling out the rivets”

I also found Fastora NAS Which is $1,000 pre-build. But it doesn’t come with drives, and it’s only a 4 bay model. Which means I’d only get 600 Gigs.

On this topic. It always amazes me how quickly one can fill a big hard drive. I just bought my 160 a few months ago (LIke around christmas) and it’s already full… I never thought I’d be able to fill it! And now that it’s full and all my other drives. I really want to get a good backup solution. Currently I have a single copy of most of it, and a dual copy of the things that really matter. My laptop gets synced to my iPod whnever I remember to do it….

I really can’t wait tell Apple enables the iPodHome. That way I can just have my Home directory mirrored to my iPod, much like you do with a windows domain (Check in/out). Though I have to delete about another 2 gigs off my iPod to fit my entire home directory.

Grrr.

Where are our Terrabyte drives?!